Discontinuation of SurePay Services – 16/03/2025

March 14, 2025

Dear Members,

Please be advised that SurePay services will no longer be available as of March 25, 2025, as the service provider has discontinued operations locally.

We understand that many of you relied on this service, and we are actively working on alternative solutions to ensure continued convenience. In the meantime, we encourage you to explore the other payment options currently available to you detailed below.

For more details on SurePay’s discontinuation, please visit: https://surepaybills.com/trinidad/

We appreciate your patience and understanding as we work on providing additional solutions. Stay tuned for updates.

Thank you for your continued support.

Additional Ways of Doing Business with us

During this time we encourage you to sign up for and utilize our Convenient Services:

Internet Banking, ACH, Direct Deposit and LinCU (Active Card) are excellent alternatives to face to face transactions. Additionally, Loan forms and Membership forms are available on our website and can be submitted (with the necessary supports) digitally.

To learn more about any of these facilities or to sign up for any of the services, email Member Relations or RHAND Online.

Please continue to take care of yourselves and remain safe.