Duration of Job: Permanent Position with a six (6) month probationary period
Location: Port of Spain

The Human Resources Officer is a key member of the HR team and is responsible for a range of generalist duties including Payroll.

The role is required to have demonstrable knowledge in all aspects of the HR function and must be able to use initiative in providing support to the HR department’s activities and deliverables. As a HR Professional, he/she will be expected to provide comprehensive guidance to staff as may be requested

Good reporting skills, attention to deadlines and critical thinking skills are key to success in the role. The HR Officer must be highly confidential as well as an effective collaborator and communicator. The role is highly confidential and requires a well-organized team player, who can prioritize and multi-task.

The position may require working extended hours and weekends as necessary.

This job description is not intended to be exhaustive. Employee may perform other related duties as required to meet ongoing needs of the Credit Union.

This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet ongoing needs of the Credit Union.

Key Duties and Responsibilities:

• Accountable for the accurate and timely processing and payment of salaries and payroll related deductibles. Keeps up to date on all statutory changes and ensures necessary changes are made to the Payroll software and calculations
• Effectively manages the Benefit Administration including enrolment, queries, terminations, retirement etc. Liaises with providers as needed. Heads the Uniform Committee.

•Assists in the creation and implementation of a RHAND Talent Management development framework and monitors same for continuous improvement.
• As a sub-set of the Talent Management framework, actively supports the Performance Management function and assists in performance intervention activities as needed
• Champions and takes and active role in Employee Engagement activities including focus groups, employee surveys etc. Monitors the employee engagement scores.
• Actively reviews legislation and best practices for policy development – provides updates as required.
• Required to assist in the Industrial Relations activities of the department; may be required to represent the organisation at conciliation meetings or at the Industrial Court
• Assists in performing Industrial Relations activities as directed including disciplinary hearings, collective agreement bargaining and the reports of same. Drafts correspondence for disciplinary actions as directed.
• Responsible for the accuracy and integrity of HR data, assists with ensuring the various HR databases are maintained.
• Maintains the vacation leave liability schedule, highlights issues.
• Responsible for Recruitment, Selection and Orientation of staff up to Supervisory level.
• Drafts and disseminates HR Communication newsletter as scheduled
• Responsible for scheduled and adhoc HR Reports, works with Committees as required
• Assists with the Administrative responsibilities of the department
• Assists with special projects/assignment and attends committee meetings and training as required
• Performs other duties and responsibilities which may be assigned from time to time

Education / Work Experience

• B.Sc. or equivalent in HR Management, Business Management or equivalent.
• Minimum of five years of HR generalist experience with strong experience in at least two of the functional areas eg. Talent Management, Industrial Relations, Payroll etc.
• Experience working in a unionised environment an asset
• Demonstrated experience in the interpretation of HR policies
• Experience working with an HRIS system an asset
• Demonstrated proficiency and/or certification in Microsoft Office Suite (Excel, Word, PowerPoint).
• A suitable combination of experiences may be considered in lieu of qualifications.
• Must be experienced in handling sensitive and confidential material

SPECIALIZED SKILLS/TRAINING AND ATTRIBUTES

• Solid working knowledge of Industrial Relations best practices and legislation including its application to HR Policy interpretation and practice
• Working knowledge of Payroll processing, the calculation and processing of statutory deductions an asset
• Strong report writing, analytical and problem-solving skills
• Strong organizational and time-management skills
• Good negotiation and research skills.
• High integrity and ability to treat confidential information with great discretion
• Strong collaborative skills, pro-active self-starter with strong follow through
• Able to operate under tight deadlines, with multiple priorities
• Must be a strong communicator – with the ability to interact with all stakeholders including the Board, General Manager, Staff and shareholders.
• Must be able to foster and maintain a cooperative work environment.
• Must have be flexible with the ability to stay calm and focused in stressful situations.

NB: We thank you for your interest in working with RHAND Credit Union – please note, only short-listed applicants will be contacted.