Member Access (Update: May 2021)

As we continue to monitor and respond to the situation caused by COVID-19, we have implemented some additional measures to further safeguard member and staff safety while conducting business.  These measures will take effect during the period May 5, 2021 and will continue to at least May 21, 2021.

Banking Days and Hours

Monday – Friday

Hours – 8 am – 1 pm

Physical Access

We are continuing to regulate the foot traffic and social distancing practices at all our locations –

Head Office 

    Banking Floor - No more than 5 visitors at a time
    Loans Department - No more than 5 visitors at a time

Branches - No more than 5 visitors in the branch at a time

We have made adjustments to the seating and queuing accommodations to reflect these changes. Additionally, children will not be allowed to accompany members into the offices unless they are required to provide physical assistance.

Loans

All loan proceeds will be distributed via Automated Clearing House (ACH) or LinCU only. (Third-party payments will be the only exception to this.)

Additional Ways to Bank with Us

During this time we encourage you to sign up for and utilize our Convenient Services

Internet, Telephone Banking, ACH and LinCU (Active Card) are excellent alternatives to face to face transactions. Additionally, Loan Forms and Membership forms are available on our website and can be submitted (with the necessary supports) digitally.

To learn more about any of these facilities or to sign up for any of the services, email Member Relations or RHAND Online.

We truly appreciate your support in ensuring that we do everything in our power to safeguard our community. Please take care of yourselves and families.