Dear Valued Member
At present, we are undertaking a major renovation exercise on the First Floor (Credit Administration) of our Head Office at 57-61 Abercromby Street, Port of Spain. We anticipate that the renovation should be completed by the end of December 2009. In the interim, we have re-located all Credit Administration services to the Cyber Café on the First Floor (please look for the signs and/or be guided by our Security Officers.)
Please know that we are cognizant of the fact that this is at great inconvenience to you, our valued member. Therefore, we have committed with our contractors to literally work day and night to ensure that this project is completed on time and to our stated specifications. The timing may not be the best, however, it was critical that this project be undertaken in order to improve the comfort and appearance of the physical space which you occupy when you visit us.
We thank you for both your patience and cooperation with this matter and look forward to delivering to you the level of service that you so rightly deserve.
MARKETING AND MEMBER RELATIONS DEPARTMENT
RHAND Credit Union Co-operative Society Limited.